PES 2012 Terms & Conditions – Platform Usage Terms for Malaysia

1Acceptance of Terms of Use

These terms and conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and pes 2012 ("Platform", "we", or "the Company") regarding the use of the website and all services provided under the pes2012.click domain.

By accessing, registering for, or using any part of the pes 2012 — including Sports Betting, Live Casino, baccarat, roulette, table games, and e-sports — you automatically agree to comply with and be bound by all terms stated herein, as well as Privacy Policy ours, which form part of this agreement.

Pes 2012 reserves the right to modify, add to, or amend these terms at any time without prior notice. It is your responsibility to review these terms periodically. Your continued use of the pes 2012 platform following any amendments constitutes your acceptance of the revised terms.

2Eligibility & Age Restrictions

Platform pes 2012 is exclusively for individuals who meet the following criteria:

• Aged 18 years of age or older on the date of registration.
• Resident in or accessing the platform from Malaysia or any permitted region.
• Have full legal capacity to enter into a binding agreement.
• Not appearing on any exclusion list or self-exclusion register for gambling.
• Not using the platform on behalf of ineligible third parties.

Pes 2012 enforces a strict age verification policy. We reserve the right to request proof of age at any time and may immediately suspend or close an account if a user is found to be under 18 or has provided false age information. Any winnings obtained by an underage user are void and will be forfeited.

3Registration & Account Management

Each user is permitted to hold only one (1) account on the platform pes 2012. Holding multiple accounts is strictly prohibited and may result in the closure of all associated accounts and the forfeiture of all accumulated balances and winnings.

By registering, you agree to:

• Providing accurate, complete, and up-to-date information, including your full name, an active Malaysian phone number, and a valid email address.
• Keep your pes 2012 account password confidential and do not share your login credentials with anyone.
• Notify pes 2012 immediately if your account is accessed without your authorisation.
• Keep your personal information up to date whenever changes occur.

Pes 2012 reserves the right to request identity verification (KYC — Know Your Customer) at any time. Required documents may include a copy of your Malaysian identity card (MyKad), bank statements, and proof of address. Failure to provide the requested documents within the specified timeframe may result in account suspension.

Your pes 2012 account is for personal use only and may not be transferred, sold, or used for commercial purposes without our prior written consent.

4Deposit & Payment Methods

Platform pes 2012 accepts deposits via the following local Malaysian payment methods:

• Touch 'n Go eWallet
• GrabPay
• Boost
• ShopeePay
• DuitNow
• FPX — including Maybank2u and CIMB Clicks

All funds deposited into the account pes 2012 must be legitimate funds belonging to you. pes 2012 enforces a strict anti-money laundering (AML) policy and reserves the right to freeze accounts and report any suspicious activity to the relevant authorities. The use of credit cards or third-party funds for deposits is not permitted.

Pes 2012 is not liable for any deposit delays or failures caused by technical issues on the part of e-wallet or banking providers. In such cases, please contact pes 2012 customer support with proof of your transaction.

5Withdrawal of Winnings

Winnings may be withdrawn to your Malaysian e-wallet or bank account once the following conditions have been met:

• Identity verification (KYC) for your pes 2012 account has been completed.
• All wagering requirements associated with the applied bonus have been met.
• The minimum withdrawal amount is RM 30 per transaction.
• The withdrawal method must match the deposit method used (except in specific situations that require pes 2012 approval).

Withdrawal processing times at pes 2012 are as follows:

Pes 2012 reserves the right to place withdrawals on hold for security review or AML compliance purposes. In such cases, our team will contact you within 24 hours to request any additional documents if required.

6Bonus & Promotion Terms

All bonuses and promotions offered by pes 2012 subject to the specific terms and conditions stated alongside each offer. The following general conditions apply to all bonuses on the pes 2012 platform:

• Each user is eligible to claim the welcome bonus once only.
• Bonuses must be used within the validity period stated — any bonus that expires will be forfeited automatically.
• All bonuses are subject to wagering requirement as stated before winnings from bonuses can be withdrawn.
• Pes 2012 reserves the right to void bonuses and related winnings where abuse, fraud, or any attempt to manipulate the bonus system is detected.
• Multiple accounts, collusion between players, or betting strategies designed solely to meet bonus requirements (bonus abuse) are strictly prohibited.

Pes 2012 reserves the right to modify, withdraw, or terminate any promotion at any time without prior notice. Any disputes relating to bonuses must be submitted to pes 2012 customer support within 7 days of the bonus claim date.

7Sports Betting Rules

Sports Betting section pes 2012 covers football (EPL, La Liga, Malaysia Super League, Premier League, and over 80 other leagues), badminton (BWF World Tour, Malaysia Open, Thomas & Uber Cup), tennis Grand Slams, NBA, Formula 1, MotoGP, and more than 30 other sports categories. The general sports betting rules at pes 2012 are as follows:

• All bets are final once confirmed by the pes 2012 system. No cancellations are permitted after confirmation, except in the cases outlined below.
• Bets placed after an event has started (except for live bets) are invalid and will be automatically voided.
• If a match is postponed or cancelled, bets will generally be voided and stakes refunded, unless the match is replayed within 48 hours.
• Odds may change without notice before a bet is confirmed. The applicable odds are those at the time of confirmation, not the odds displayed when you made your selection.
• Pes 2012 reserves the right to void any bets placed based on incorrect odds resulting from a system error or inaccurate information.
• The minimum bet limit is RM 5 and maximum limits vary by sport and market. Specific limits are displayed on the bet slip.

For live or in-play betting at pes 2012, all decisions made by the referee and official match officials are final for betting settlement purposes, including decisions revised following a VAR review or video review in football.

8Casino Game Rules

All casino games on the platform pes 2012 — including Live Casino with professional dealers, baccarat, roulette, blackjack, and other table games — uses independently certified Random Number Generator (RNG) technology or a monitored live dealing system to ensure fairness and transparency.

• All casino game results on pes 2012 are final. No appeals may be made against outcomes generated by the RNG or by a live dealer.
• Technical interruptions occurring mid-game round will be resolved based on pes 2012's securely stored system logs. Results completed prior to the interruption are valid and final.
• The use of bots, automated software, or any other unauthorised methods to gain an advantage in casino games is strictly prohibited and may result in immediate account closure.
• Minimum and maximum bet limits for each casino game at pes 2012 are displayed on the game screen before you start playing.

Pes 2012 partners with reputable and experienced live casino game providers to ensure a fair, seamless, and high-quality gaming experience. All game sessions are recorded and can be reviewed to resolve any disputes.

9Prohibited User Conduct

Users of the platform pes 2012 are prohibited from engaging in the following activities:

• Fraud, identity fraud, or the submission of false information during registration or KYC verification.
• Money laundering or using the pes 2012 platform for any illegal activity.
• Colluding with other players to manipulate game or betting outcomes (match-fixing, collusion).
• Use of third-party software, bots, or automated scripts to gain an unfair advantage.
• Abusing the bonus system, including opening multiple accounts to claim bonuses repeatedly.
• Attempting to hack, disrupt, or damage the pes 2012 platform's systems.
• Use of payment methods that do not belong to you.

Pes 2012 reserves the right to take immediate action against any account suspected of involvement in the above activities, including account freezing, fund seizure, and reporting to the relevant authorities. Users found engaged in fraud or illegal activity will not receive any payouts.

10Account Suspension & Closure

Pes 2012 reserves the right to suspend or close a user account without prior notice under the following circumstances:

• Breach of any terms and conditions set out in this document.
• Confirmation that the user is under 18 years of age.
• Failure to complete KYC verification within the stipulated timeframe.
• Suspicious activity or activity that potentially violates applicable laws.
• Upon request by the relevant authorities.

Users may also close their account pes 2012 at any time by contacting our customer support team. Prior to closure, all wagering requirements tied to active bonuses must be fulfilled, or those bonuses will be forfeited. Any valid cash balance (excluding bonus funds) will be returned to your original payment method within 5–10 business days.

For users who wish to take a break from the pes 2012 platform, a temporary account pause option is available and can be activated directly from your account settings or by contacting our support team. Learn more on the Responsible Gaming us.

11Limitation of Liability

To the fullest extent permitted by applicable law, pes 2012 will not be liable for:

• Any financial losses incurred through betting or gaming on the pes 2012 platform.
• Service disruptions caused by factors beyond our control, including internet issues, server outages, or natural disasters.
• Any decisions made by users based on information displayed on the pes 2012 platform.
• Losses arising from unauthorised access to your account due to your own negligence in keeping your password confidential.

Pes 2012 provides its betting and gaming platform on an "as is" basis. While we strive to keep the platform running without interruption at all times, we do not guarantee continuous availability free from technical disruptions.

12Amendments & Governing Law

Pes 2012 reserves the right to amend, update, or replace any part of these terms and conditions at any time. Amendments take effect immediately upon publication on the pes 2012 website. We will make reasonable efforts to notify users of material changes via in-platform notifications or email.

It is the user's responsibility to review this Terms & Conditions page on a regular basis. Continued use of the platform pes 2012 following the publication of any amendment constitutes your acceptance of the revised terms.

These terms and conditions are governed by the laws applicable to the operation of the pes 2012 platform. Any dispute that cannot be resolved through direct negotiation between the user and pes 2012 will be settled through binding arbitration. pes 2012 is committed to resolving all complaints fairly and transparently within a reasonable timeframe.

For any enquiries regarding these terms and conditions, contact us at support@pes2012.click. Support team pes 2012 operates 24 hours a day, 7 days a week in Bahasa Melayu.